Welcome to The Cleaner Moray
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Eco Products

At The Cleaner we are passionate about our world and making a positive difference in it. We believe we can all live more sustainably and with less waste.

We have partnered with Wikaniko to offer a wide range of eco-products which empowering you by enabling you to be part of the solution to the problems that our planet is currently facing.

We believe that real change comes from individuals doing what they can towards a common goal, not about a few living perfectly waste free or carbon neutral, but as many as possible trying however imperfectly.

FAQs

We know what its like, you want your lovely new products asap! So, that’s why we want to get them to you ASAP.
We aim to get any orders placed up till 11am sent the same day. Orders placed after 11am will be dispatched the next day (except weekends and bank holidays in which case it will be the next working day).

Orders up to 2kg go via Royal Mail 2nd class.

Orders over 2kg go via next day courier (Highlands and Islands delivery may take a day longer as will orders sent outside of the UK)
If your order weights up to 2kg it will be delivered by your postie.

If it weighs over 2kg then in most cases it will be sent by 24 courier. You will need to make sure someone is home to receive the order or arrange a safe place for it to be left. Tracking numbers for courier deliveries are emailed when your order is dispatched so you can keep a beady eye on it as it speeds its way to you.
Shipping for all customer orders (for mainland UK* ) over £50 is Free.
For orders that go via Royal mail shipping is £3.99
For orders that go via courier shipping is £5.99
*for exception zones please see Shipping info page HERE
All our packaging is reusable, recyclable and bio degradable. We use kraft paper and corrugated card to in the box to protect your precious products from knocks and bumps.
Paper tape seals the boxes so they are fully recyclable.
Sometimes the best things come in small packages and for those we use little boxes or book boxes so they can also travel safely to you without needing excess packaging.
We try to reuse what we can, so your order may arrive in a box that has one of our suppliers’ names printed on it.
Obviously we want you to be delighted with all the products that you get from us. So if there is something wrong with a product or you are not happy or you have ordered an incorrect item then please do get in touch via support@wikaniko.com and we will do all we can to get you back to being delighted.

There is a standard 14 days returns policy from the date of receipt of the item/s so please get in touch as soon as you can. For the full return policy please click HERE
We cry! Seriously though, we try really hard to make sure that your order is tucked up safe and sound for its journey to you. But very rarely things go wrong and an item may be damaged in transit. If this happens, don’t panic, simply contact us on support@wikaniko.com and we will do all in our power to put it right for you asap.

For large courier orders we may ask you for photo evidence of damage so that we can put a claim in with the courier.

We need to be notified of all damage claims within 48hrs of receipt.
No, to the very best of our knowledge no products that we stock are tested on animals. All of our suppliers share our ethos and have strict rules regarding animal testing and cut offs. Most are certified cruelty free.
Many of them are, but not all. For ease we have popped all products that are vegan in a dedicated vegan section of the site. (You will find also find them in the other relevant product categories, but amongst non-vegan products)

2021 Catalogue